Privacy Policy – bed pkr Data Protection and User Rights

1. About This Policy

bed pkr is an online sports betting and gaming platform serving adult players in Pakistan. This Privacy Policy sets out clearly and honestly how the platform collects, stores, uses and protects the personal information you provide when you register, deposit, play or otherwise interact with the platform.

This policy is written in plain English because we want you to actually understand it — not just scroll past it. If something in here is unclear, you are encouraged to reach out through the support channels in your account before you register or continue using the platform.

This policy applies to information collected through the bed pkr website at bedpkr.win, the Android application and any related platform features. It does not apply to third-party services or websites that may be linked from the platform — those have their own policies that you should review independently.

By using bed pkr, you confirm your agreement to this Privacy Policy. This policy should be read alongside the Terms and Conditions, which form the broader agreement between you and the platform.

2. What We Collect

bed pkr collects personal information in two broad categories: information you provide directly and information that is generated automatically when you use the platform.

Information You Provide Directly

• Your name and date of birth provided during registration.
• Your mobile number, which is used as your primary account identifier and for account security purposes.
• Payment-related information, including the mobile wallet numbers (JazzCash, Easypaisa) or bank account details you register for deposits and withdrawals in PKR.
• Identity verification documents, such as a CNIC copy, if you are asked to complete verification for withdrawal processing or responsible gaming purposes.
• Any correspondence you send to the support team, including chat messages or contact form submissions, along with your contact details at the time of that correspondence.
• Responsible gaming preferences, such as deposit limits or self-exclusion periods, that you set within your account.

Information Generated Automatically

• Device information including device type, operating system version and screen resolution, collected to ensure the platform displays and functions correctly on your device.
• IP address and approximate location, used for fraud detection and to understand where our users are connecting from at a general level.
• Session and usage data including pages visited, features used, time spent on the platform and actions taken — used to understand how the platform is being used and to identify areas for improvement.
• Betting and gaming history associated with your account, which is a core part of the platform record for dispute resolution, responsible gaming monitoring and account management.
• Cookie and tracking data — see the Cookies section below for full details.

3. How We Collect Data

Data is collected through the following channels when you interact with bed pkr:

• Registration: When you create your account, you provide your name, date of birth and mobile number directly.
• Deposits and Withdrawals: Payment information is collected when you add a payment method or initiate a transaction through the platform's payment section.
• Platform Use: Usage data and session information are collected automatically as you browse, bet and play on the platform.
• Support Interactions: When you contact the support team through any available channel, the content of that communication and your contact details are retained.
• Verification: If identity documents are requested, you upload them directly through the account verification section.
• App Installation: When you install the bed pkr Android application, the app may request device permissions necessary for its core functionality, such as storage access for app updates. No permissions are requested beyond what is operationally required.

4. How We Use Your Data

The personal information collected by bed pkr is used for the following specific purposes. We do not use your data for purposes beyond those listed here without informing you first.

bed pkr does not use your personal data for unsolicited third-party marketing. If we send you any promotional communication about offers or features on the platform itself, it will be relevant to your account and you can opt out through your account notification settings.

5. Payment Information

All financial transactions on bed pkr are conducted in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfer and other mobile wallet methods. When you use any of these methods, certain payment details are collected and handled as follows:

• Mobile wallet numbers (e.g. your JazzCash or Easypaisa registered number) are stored against your account to facilitate withdrawals back to the same method used for deposits.
• Bank account details provided for bank transfer withdrawals are stored securely and used only for processing the specific withdrawal you have requested.
• bed pkr does not store full card numbers or mobile banking PINs. Any sensitive payment credentials that pass through the platform during a transaction are handled through secure processing and are not retained in a readable format beyond what is necessary to complete the transaction.
• Payment records — including deposit amounts, dates and methods — are retained as part of your account history for account management, dispute resolution and responsible gaming monitoring.

6. Sharing Your Data

bed pkr does not sell your personal data. Your information is not shared with third-party marketing companies, data brokers or advertisers. Data is shared externally only in the following limited circumstances:

• Payment processors: When you make a deposit or request a withdrawal, the relevant payment details are shared with the payment gateway or mobile wallet provider (such as JazzCash or Easypaisa) to the extent necessary to process the transaction.
• Identity verification services: If you are required to complete identity verification, your documents may be processed through a third-party verification service. That service operates under its own privacy and data security obligations.
• Technology and infrastructure providers: Trusted technical service providers who host or support the platform may have access to certain data as part of their service delivery. These providers are contractually required to handle data securely and only for the purposes of delivering their service to bed pkr.
• Legal requirements: If bed pkr is required to disclose information by applicable law or in response to a legitimate legal request, it will comply with that requirement. Where legally permitted, bed pkr will notify the affected user.
• Fraud prevention: In cases of suspected fraud, money laundering or other illegal activity, relevant information may be shared with appropriate authorities as required.

In all cases where data is shared with third parties, it is shared only to the extent necessary for the specific purpose and those parties are not permitted to use it for their own unrelated purposes.

7. Data Retention

bed pkr retains your personal data for as long as your account is active and for a reasonable period after account closure, as required for the following purposes:

• Transaction and financial records are retained for a minimum period after your account closes to satisfy record-keeping requirements and to enable resolution of any post-closure disputes.
• Identity verification documents are retained for the period required to comply with applicable obligations and are then securely deleted.
• Support correspondence is retained for a reasonable period after the relevant issue is resolved, to allow for follow-up if needed.
• Anonymised usage and analytics data may be retained indefinitely as it cannot be linked back to any individual user.

When data is no longer required for any legitimate purpose and its retention period has expired, it is securely deleted or permanently anonymised. You can request early deletion of your personal data — see the Your Rights section below for how to do this.

8. Data Security

bed pkr takes the security of your personal information seriously. The following technical and operational measures are in place to protect your data:

• Account passwords are stored in hashed format. bed pkr staff cannot view your password in plain text.
• Sensitive data in transit between your device and the platform is protected using standard encryption protocols.
• Access to personal data within the organisation is restricted to staff who have a legitimate operational need for that access.
• Regular security reviews are conducted on platform systems to identify and address vulnerabilities.

While bed pkr takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You also play an important role in keeping your account secure — use a strong, unique password for your bed pkr account and do not share it with anyone.

9. Cookies

bed pkr uses cookies and similar local storage technologies on the website and in the app. Cookies are small text files placed on your device that help the platform function correctly and remember your preferences.

Types of Cookies Used

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, maintain your betting slip and ensure secure navigation between pages. These cannot be disabled without breaking core platform functionality.
• Preference cookies: These remember your settings such as language preferences and notification choices so you do not have to re-enter them each time you visit.
• Analytics cookies: These help bed pkr understand how users navigate the platform — which pages are visited most, where users drop off and which features are used. This data is used in aggregate and anonymised form to improve the platform experience.
• Security cookies: These support fraud detection by helping identify unusual session patterns or login attempts from unrecognised devices.

You can manage or disable non-essential cookies through your browser settings. Note that disabling cookies may affect your experience on the platform — some features may not work as expected if cookies are blocked entirely.

10. Your Rights

You have the following rights regarding the personal data that bed pkr holds about you. To exercise any of these rights, contact the support team through your account.

To exercise any of the above rights, contact bed pkr support through the in-account support channel. You may be asked to verify your identity before a request is processed. bed pkr aims to respond to all data rights requests within 30 days of receipt.

11. Minors

bed pkr is strictly an 18+ platform. The platform is not intended for use by anyone under the age of 18 and bed pkr does not knowingly collect personal data from minors. Age is verified during the registration process and may be verified further through identity documentation at any point.

If bed pkr becomes aware that personal data has been collected from a person under the age of 18, that account will be closed immediately and any associated data will be deleted from active systems as quickly as practicable, subject to any legal retention requirements that may apply.

If you believe a minor has registered an account on bed pkr, please contact support immediately so the matter can be addressed promptly.

12. Policy Updates

bed pkr may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in the services offered or other legitimate reasons. When this policy is updated, the revised version will be published on this page with an updated effective date.

For significant changes that affect how your data is used, bed pkr will make reasonable efforts to notify active users through the platform or via their registered mobile number. Your continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms.

It is your responsibility to check this page periodically. bed pkr recommends reviewing this Privacy Policy alongside the Terms and Conditions at least once every few months.

13. Contact Us

If you have questions about this Privacy Policy, want to understand more about how your data is handled, or wish to exercise any of your data rights, please get in touch through the support channels available within your bed pkr account. The support team will assist you with any privacy-related query.

For responsible gaming related requests — including setting deposit limits, taking a break or requesting self-exclusion — visit the Responsible Gaming page or raise a request directly with support.